Byd Seal U trailer hitch not received for the

[BYDriveR24]

Hello everyone! I bought a Byd Seal U with a trailer hitch included. I received the car, but not the trailer. I can't contact my dealership or BYD. What should I do? Thanks!

 

[linJer]

I would personally go back to the dealership to address this.

 

[Asaks]

If you can’t reach the dealership, try BYD’s official customer support or escalate via social media.

 

[jakunk1055]

Reaching out to BYD via their website or social media might be a good move. You could also give your local dealership another shot or even take it up a notch by reaching out to someone higher up if things aren’t getting sorted. Hope that helps!